Welcome manual


You are now a part of Barça Innovation Hub – Universitas.

We are very grateful you have chosen us and we intend for you to have a truly effective learning experience, combining quality and personalized education with the efficiency and flexibility of the online world.

We would like to offer you the service and technological context so that you can start benefiting right away with an effective way to learn that is integrated to your life and your times. For this reason, we are sharing this guide with you, in which you will find all the details you need to follow your chosen course.

In this guide, you will find detailed information on each of the key points you will need to know for your course. We invite you to go through it and familiarise yourself with its contents, as it will surely be of great use to you.

If you don’t find an answer to your question, refer to the Service Center, select ‘Are you having a problem with the course?’ and write your query in the text box. We will be in touch with you shortly in order to give you the support you need.

We will now share with you the topics included in this guide so you can make the most of your experience in Barça Innovation Hub – Universitas.

Program Typologies

At Barça Innovation Hub, we offer different types of online programs, which depending on their duration are called:


  • Courses, which have a recommended duration of 1 month, 
  • Programs (which last 3 months), 
  • Certificates (which last 4 months), 
  • Specialized/Advance Program (which last 5, 6 or 7 months),
  • Professional Diploma (which last 8 or 9 months). 


Our academic model is designed so that you can count on adequate support, sufficient context and the right activities you need to effectively acquire and develop skills.

This means that the duration of our programs (courses, programs, certificates, diplomas) has a service structure defined by the following elements:

  • Online expert.
  • Activities
  • Discussions.

The duration of our programs (at the level of content as well as the subject matter covered and associated services) is designed to maximize the impact on your skills, establishing activities and incentives throughout the course.


Our Foundations

Focus on Skills – The MAC© Model

The program you are about to start has been designed on an innovative academic model, chosen for Barça Innovation Hub – Universitas with the aim of obtaining the desired impact, which is focused on the strengthening and acquisition of skills. This means that:

  • Based on the academic model and course contents, we intend to give an effective response to a context which demands new abilities and approaches.
  • It combines a proven and solid methodology with the creation of content by experts that are well-known in their specific fields of action.
  • It also involves cognitive processes, and as it is skill-oriented, the dimension of time as the main factor is discarded and it is centred on the results obtained.

The adopted skill-based learning model recognizes and develops two types of skills:

  • General Skills: these are linked to the behaviours and working attitudes related to different areas of production, such as the capacity to work in groups, negotiation and planning, among others. The generic competencies included in our design, which are developed in our courses through the implementation of different key learning objects, are:
    1. Collaborative Work
    2. Capacity for analysis/reflection as well as critical thought
    3. Creativity and innovative solutions based on knowledge
  • Specific Skills: these are related to the technical aspects directly linked with the profession, and are not easily transferred to other working contexts.

Deep Learning

Our model takes up the ideas of authors such as Jay McTighe and Harvey Silver, recognising students as active participants in the learning process. Under this premise, our programmes are developed based on two approaches:

  1. Core content areas: each course is made up of specific thematic units, which means content modules that will allow you to develop the competencies offered.
  2. Active creation of knowledge and meaning through concrete activities of application of the topics developed.

We aim to ensure that, after you have gone through our programmes, you will be able to transfer your knowledge to new contexts, based on an understanding of the ideas and processes on which our different thematic proposals focus.


The 4 Pillars of the Learning Process


As Barça Innovation Hub, we focus our learning proposals on the process itself rather than the result; a process that must respect a systematic order and focus on the acquisition of specific competencies. To achieve this, we base ourselves on 4 fundamental pillars:

  1. Attention, the mechanisms by which the brain selects information, amplifies, channels and deepens it.
  2. Active engagement; learning is only possible if we have a clear goal and we are fully involved.
  3. Review/Feedback. There are no mistakes as we learn, only a signal of error. Regular evaluation maximises long-term learning.
  4. Consolidation; is essential as it allows acquired resources to be made available for other purposes.

In the Barça Innovation Hub – Universitas platform, we have different program typologies, each of them with different impacts and designed with different objectives in mind.

For the online format, we offer five typologies: ‘Courses’, ‘Programs’, ‘Certificates’, ‘Specialized/Advanced Program’, and ‘Professional Diploma’, where the length and depth of the topics covered make for a substantial difference between them.


Our Courses have a duration of one month (taking into account the daily assignment of 1h 30 of work). Each Certificate is made up of 4 courses; each Program is made up of 3 to 7 courses; and each Professional Diploma is made up of 8 or 9 courses. In all cases, each course lasts ONE MONTH. Each one of them is completed sequentially (each course is completed over a month).


During a course, you must study and apply different learning objects organised in 4 modules within the course. This will help you go through the content in an orderly fashion.


Each of these learning objects is designed to motivate and facilitate the acquisition of the knowledge and skills offered by your chosen program:

  • Readings and videos.
  • Self-assessments for each module
  • Activities for each module, which you must deliver to complete the course. 
  • Final course exam, with two attempts in all cases.


To access your course, you must enter https://elearning.barcainnovationhub.com/ 


In the pop-up window “LOG IN”, you must log in using your username (the email address you registered with) and password:



Once you have logged in, you have to click on your user name and the following menu will pop up on the upper right corner of the page:



By clicking on “MY COURSES“, you will be able to see all the programs you acquired, with the corresponding starting dates and two options. You have to click on “SHOW CONTENT” and you will see the list of the courses in your program with their opening date.



Click on “GO TO CLASSES” in the current course. You will be immediately directed to the course platform.



You have to keep in mind that if you try to access before the classes’ start date, the content of the program will not be enabled (it will be available on the date indicated in the welcome e-mail you’ve already received).


Important: Please always check the date of each course.


When you click on “GO TO CLASSES” for the first time, you will have to complete the “OATH OF HONOUR” with your personal information: name, last name and ID number (passport, tax, identification). You should do it with capital letters and without nicknames. We suggest you review these conditions carefully because these are the conditions that you are going to agree to as a student. 

Once you have reviewed these conditions and completed all the information, click on “ACCEPT THE OATH OF HONOUR” and press ACCEPT.



When you have access to the current course, you will find the introductory video of the course. Once you have watched it, press START.


We have designed your experience in such a way that you will have to go through in order, beginning with the DIAGNOSTIC (Diagnostic Self-assessment) as a pre-mandatory requirement to unlock the following modules, readings and activities.


A crucial aspect of your Barça Universitas experience has to do with the support that our Experts team will provide you during your learning experience.


Who is the Online Expert?


The online expert will accompany you throughout your experience at Barça Innovation Hub. With him/her you will be able to clear all your doubts concerning the course (approval conditions, contents, etc.), as well as any eventuality that may cause you doubts about how to continue with your program. The expert will be available to help you continue with your course in the best way possible.


The online expert support, together with the learning objects and planned evaluations, comprises the heart of the added value you will find in our educational proposal.


How do I contact my Online Expert?


Contact with Online Experts takes place within the platform, especially via messages. To access Messaging services, click on the e-mail icon in the upper right corner of the screen.



Another important aspect of your learning experience to be effective are Notifications, which will alert you to every news, change or relevant communication related to your program.


Go to the Notifications button (identified with a bell symbol), at the upper right margin. A list of the notifications you receive will be displayed there.


This is a discussion area where you can share different topics, practical interventions, activities, and information related to this course’s contents, and interact with your partners. The objective is to contribute to collaborative learning and peer exchange.

To access this space, click on Coffee Break, located within the Introductory Module on the main page of your course.


To take full advantage of the learning experience, we recommend you to:

  • Take the diagnostic self-assessment.
  • See the multimedia content (readings and videos) of each one of the four modules that make up a course.
  • Complete the learning activities of each module.
  • Take and pass the final exam.


To approve a course (one month of duration), you have to:

  • Deliver the activities of the course before the ending date of the course.
  • Pass the final exam before the ending date of the course, with a grade equal to or greater than 70%.
  • Get a final grade equal to or greater than 70%
  • Pass the verified approval exam (Verified Certificate of Approval), with a grade equal to or greater than 70%.


The final grade of the course is an average between the grades obtained in the activities and the grade on the final exam. It  must be equal to or greater than 70%.


To approve your certificate (4-month duration), your Specialized/Advance Program (which last 5, 6 or 7 months), or your Professional Diploma (which last 8 or 9 months); you have to: 


  • Pass all the courses of your program, with a grade equal to or greater than 70%
  • Pass the verified approval exam (Verified Certificate of Approval), with a grade equal to or greater than 70%.


To approve a program Barça Coach Academy: Introductory level you have to:

  • Pass all the 3 courses with a grade equal to or greater than 70%
  • Make a Final Integrative Presentation with a grade equal to or greater than 70%

Throughout each course, you will find different steps where you can test your knowledge, either before, during or after the course. These steps are:


  • Diagnostic Self-assessment: a set of questions so that you can evaluate your previous knowledge about the subject of the course. We recommend doing it at the beginning of the course.



  • Self-assessments: these are a set of questions so that you can self-assess the knowledge acquired on the subject of the module. We recommend you do it once you have gone through the videos, readings and activities of said module. You can go back to review the contents and carry out the self-assessments as many times as you want.



  • Final exam: a 20 questions exam so that you can measure your knowledge acquired throughout the course.



Remember that you can only take these instances while the course is in force.

To perform any of these evaluative instances:


  1. Click on the exam you want to take.
  2. A screen will appear giving you the details of the assessment you are about to take. Once you read them click on TAKE EXAM.
  3. There, the platform will show you the list of questions that you must answer. While you are taking the assessment, you will have the option to change the answers as many times as you want. To finalize and submit the assessment, click FINISH ATTEMPT.

All certificates offered by Barça Innovation Hub are issued after verifying, contemplating and ensuring that the key competencies have been acquired, according to the following details:


Course of 1-month duration

  • You will receive a certificate of participation at the end of the course
  • You will receive a verified certificate of approval subject to a prior identity validation process, where you will only need an Internet connection, a standard webcam and your personal identification. To go through this process, you must have approved all your courses with a grade equal to or greater than 70%


Certificate of 4-month duration, Programs of 5,6,7-months duration and Professional Diplomas of 8 or 9 months duration: 


  • You will receive a certificate of participation at the end of the course
  • You will receive a verified certificate of approval subject to a prior identity validation process, where you will only need an Internet connection, a standard webcam and your personal identification. To go through this process, you must have approved all your courses with a grade equal to or greater than 70%


Program of 3-month duration: 

  • You will receive a certificate of participation at the end of the course of each of the courses.
  • You will receive a verified certificate of approval, once you have made a Final Integrative Presentation with a grade equal to or greater than 70%


The certificates will be available in digital format (PDF format) once you have finished your program. Due to the online nature of the programs, we do not print or send certificates by mail or any other means, but they are available to be downloaded through the platform.


You will be able to access and download your certificates through the platform, in the MY CERTIFICATES section, as shown below:


In case you cannot continue with your course or if you wish to postpone the start date, Barça Innovation Hub offer you the possibility to pause your course allowing you to start on another date. Both options will be valid for a period of 12 months. You will have a maximum period of 12 months to resume your program (this time is counted from your purchase).


It is important to point out that the pause is an academic procedure that is not related to administrative management, therefore, the collection system will continue to work automatically as is the pre-established payment dates


If, for any other reason, you have doubts about continuing, we suggest you contact your Online Expert or write to the Service Center so that we can help and guide you in your decision. Any change resulting from this interaction will be subject to review and approval by Barca Innovation Hub.


100% of the payment will be refunded if such a refund is requested up to 24 hours after the starting date of the acquired program. Once the time limit has expired (24 hours after the start), the refund option will be disabled and no refund will be issued.


At the same time, our institutional policies involve an internal review and approval process. This means that the cancellation process is not automatic. In any case, we will accompany you throughout the requested procedure, providing you with the necessary information regarding the progress of your case.


In case you have not approved 1 or 2 of the courses that make up your program, you will have access to a re-enrollment to complete the courses that were pending and thus complete your program. This re-enrollment has a cost that will depend on whether it is 1 or 2 courses that you must do again. This request must be made to your Online Expert or through the Service Center.

While taking the course, or at any moment that you need it, Barça Innovation Hub features a “Service centre”, where our team will be able to help you with any problem you may have.


You can access it two different ways:


  1. From the course platform:


2. From the Barça Innovation Hub website


From whichever way you use to access, there will be three options. Choose the corresponding one according to your need:


  1. “If you have any problem with the course”: to send your doubt/problem, you will have to log in and participate in one of our programs.
  2. “If you have a problem with your purchase”: in this case, you will have to be a registered user, but not necessarily a participant.
  3. “Any other query”: open for any doubts. The terms established here could be modified at any moment based on the organization’s criteria.


Those modifications will be informed by the enabled communication channels.

To optimize your learning experience, at Barça Innovation Hub, we recommend that you have the following configuration in mind for the computer or device you will be using throughout your course:


System requirements:

  • Operating System: Windows 7, 8, 8.1, 10 (SP2, 32 – O 64 Bit); Mac OS 10.10, OS 10.10, 10.11, 10.12 – Any version (10.10.x)
  • Browser: Google Chrome
  • Required Plug-Ins: Latest version of Adobe Flash Player or Quicktime
  • Date and time: Must be accurate for your local time zone
  • Connection Speed: Must have at least 200kb/s (2mb/s) upload speed
  • Others: Webcam and Microphone


Too much information?


Don’t worry.


As you interact with the platform, you will see it’s easier than it seems at first glance.

Once the course material is available, you just need to concentrate on studying. At Barça Innovation Hub we offer a service structure that is designed for you to have the best possible learning experience.


Are you ready to bring out the best in yourself?